The Trinity of Customer Centricity is an extremely simple, but effective method to gain a very first understanding of the most essential needs of your customer by diving into their thoughts, emotions and actions...

...to break the ice, build up great teams and activate lazy brains! ...

The daily business of a Product Manager requires a broad skill set. Doing a good job requires necessary capabilities that can hardly be taught. But is there a set of characteristics that Product people should inherently bear inside? If those are developed well, will they...

The most powerful way to express ourselves, convince others and make people listen: our voice and language. In their role Product Managers are often caught inbetween and have to be multi-talented when it comes to managing (difficult) personalities. Meetings can mean hard times. Here´s how...